1 reviews | Active since Nov 2012
Still NO Credit reflecting on my account after SMS
Good day<br> <br> With regards to my previous conversion of complaint to compliment, I am withdrawing the compliment and revert back to complaint! <br> <br> The credit Zanele confimed was done and SMS I got to inform a credit for R 1175 (excl VAT) was done on the 7th to reflect on 24hrs IS STILL NOT REFELCTING and the debit order is running tomorrow! I will RD that debit order and only pay over what it should be is this is debited!!! <br> <br> This is NO acceptable, as Zanele confirmed also on email on the 7th that this will reflect in 24hrs. I just checked my proposed invoice and STILL THE R 1339.50 IS reflecting!<br> <br> I want this corrected as in TODAY and rectified! If that debit goes of tomorrow I will RD and Vodacom will pay the cost!
We would like to apologise for any inconvenience caused and regret taking note of your experience.
We will look into this matter and make contact with you.
Kind regards
Consumer Website Team
We would like to apologise for any inconvenience caused and regret taking note of your experience.
We will look into this matter and make contact with you.
Kind regards
Consumer Website Team
