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mosselgp M

1 reviews | Active since Apr 2017

13 Apr 2017, 11:37

Still no contact from anyone after logging hello peter complaint weeks ago on contract ***

<p>vodacom is charging data fees as they like. I told them it is a contract for my son and they should put a limit on the data and airtime use. Vodacom claims it is impossible. I guess it is to allow them to make bigger profits and keep on *****ing client's money. I then asked them to change the contract to a top up contract as I can not afford extra R600 + per month. I was promised a call. No feedback on my complaint or to change the contract. Why would they! They are making a nice profit out of me.</p>

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Replies (1)
Vodacom
Vodacom's reply13 Apr 2017, 12:48
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team