wB
wade B

1 reviews | Active since May 2017

19 Sept 2017, 12:05

Still no contact

I have been posting in replies on my account for 2 weeks now and still no resolution or call. I want my query escalated to CEO now please and will continue to post until something is done

0
Replies (1)
Vodacom
Vodacom's reply19 Sept 2017, 12:50
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team