Still no collection!!!

This is the link to my previous post:<br> http://hellopeter.com/vodacom/complaints/faulty-device-not-collected-***<br> <br> RAM Couriers phoned me last week and Tuesday to confirm the collection on Wednesday. Took off work and they didn't pitch up. No follow-up from Vodacom head-office. Charlene (floor manager) promised to phone the courier and come back to me - guess what, I am still waiting..<br> <br> This is simply unbelievable service, and the best part is that nobody is held responsible. Feeling helpless and utterly disgusted.<br> <br>