Still no cancellation!!

<p>I emigrated to the UK almost a month ago, prior to departure (early Oct 16) I called the call centre to cancel my contract ghat was running on a month to month basis which I was never informed about after my contract term was finished, all good and well I called in to cancel with immediate effect and see I was debited again end Oct! </p> <p>Can you imagine me having to call back for this lack of service and still wait in the long holding queues , my bill would be excessive!</p> <p>What is going on and why has there been no action? I've been a Vodacom customer for more than 10 years and this is unacceptable!!</p> <p>I am Based in the UK and prefer and email around this matter urgently or coach my mobile provided with 0044 as a prefix.</p> <p> </p> <p> </p>