EH
Elmo H

1 reviews | Active since Mar 2019

05 Mar 2019, 10:29

Still no call from vodacom confirmations to confirm my upgrade

Another day where I was promised that the confirmation team will call me to confirm my upgrade and still no call. How many time will vodacom promise that they will? Bad service, Lies, *********** support staff. think that sums up vodacom pretty well. Never knew upgrading would be such a pain.

0
Replies (2)
Vodacom
Vodacom's reply05 Mar 2019, 10:49
Official
Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team 
EH
Elmo H's update05 Mar 2019, 10:59
Reviewer Update
stop sending me this BS generic reply.. in due course is not the correct answer since ive been waiting 4 days already