1 reviews | Active since Dec 2016

11 Oct 2017, 17:27

Still no call from confirmation team.

I have called more times than is allowed in one month, and still I cannot get anyone from vodacom to contact me to confirm my order for upgrade. This is the worst service I have ever received. If the matter is not resolved soon, I will have to draft to another service provider. Truly shocking.

0
Replies (2)
Vodacom
Vodacom's reply11 Oct 2017, 21:09
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details.

Regards,
Vodacom Consumer Website Team

Vodacom
Vodacom's reply12 Oct 2017, 11:06
Official

Good day,

Feedback has been provided.

Please accept our apologies for any inconvenience caused.

Regards,
RM