Still no assistance

Item: Vodacom
Rating: 1
Author: Ighsaan I

I did a review on the 18th of January 2022, a consultant called me back the following day... Voiced all my concerns... I was promised some resolution... It's the 1st of February 2022, no callback to keep me in the loop and I checked on the vodacom app.... Seems like nothing was changed.... Is there anyone at Vodacom willing to assist me?????????? Been 1 long nightmare....

Helpful (0)

Replies (1)

Vodacom's replyOfficial

01 Feb 2022, 09:07

Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team

Vodacom's reply01 Feb 2022, 09:07

Official