1 reviews | Active since Feb 2011
Still no assistance
<p>I upgraded on Monday (online) as apparently its quicker and easier and it's next day delivery. Which it isn't. I am still waiting to be contacted by RAM. My order number doesn't even reflect on their website. I have waited 4 days now and no one seems to be able to help me. Someone called me this morning and said that they would call me back and they still haven't. I am very disappointed in the service. I would think that a big company like Vodacom would be more professional with their online upgrades.</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
As per telephonic discussion,feedback provided.
As per telephonic discussion,feedback provided.
