Still no answers!!!!!!!

<p>This is my letter to Vodacom</p> <p> </p> <p>Ref:- I ********** /7- ********** 04198 Date:- 14/2/1917</p> <p> </p> <p>The Complaint that I loged was not on how much data that was used... The complaint that there was nowhere stated that it was an open account went I dit an online Upgrade. I only wanted a 500MB data Plan (bundle) an that was what I asked for. At no stage watsoever, was it stated that the 500MB data was an open account bill. According to the plan that I signed up for this was 500MB contract, please see attached printout I was not informed that this was indeed an open account. As a loyal customer, I feel that I am being ********** an am utterly unhappy with the service I received. I never asked for this account to be an open account!!!!</p> <p>Can you please send me the completed contract?</p> <p> </p> <p>I am also unhappy that I now suddenly received two accounts for January 2017.</p> <p> </p> <p>I wil appreciate it if this can be invesigated an rectified as the money deducted from my bank account on 31st of January represents more than twice my monthly salary and I had to borrow money for my car payments to go through... </p> <p> </p> <p>I do not think it is nice of Vodacom to place me so deep in debt....</p>