GL
Gillian L

1 reviews | Active since Mar 2011

31 Oct 2018, 05:09

STILL NO ANSWERS

Vodacom please be aware that I will be returning the debit order as I have still not received any answers to the ********** activities on my account. January 2018 until now. The other answer not yet received is why my account went up with almost R1000. I will continue to return debit orders until I have my answers.

0
Replies (1)
Vodacom
Vodacom's reply31 Oct 2018, 07:37
Official
Dear Customer, 

Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards, Vodacom Consumer Website Team