hB
henry B

1 reviews | Active since Oct 2017

26 Oct 2017, 12:33

still no answer or contact made

Tuesday the 24 th I was on here with regard to my platinum status revoked and Vodacom s lack of communication I RECEIVED A RESPONSE ENSURING THEY WOULD CONTACT ME IN 24 HOURS ...48 HOURS LATER NOBODY IS CALLING ME BACK ,for a communication company and for client who has not missed a payment ever ...what would you do

0
Replies (2)
Vodacom
Vodacom's reply26 Oct 2017, 13:08
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details.

Regards,
Vodacom Consumer Website Team

Vodacom
Vodacom's reply31 Oct 2017, 10:42
Official


Good day

Feedback has been provided to you on above matter. Once again, please accept our sincerest apologies for the inconvenience caused.

Kind Regards,

LA
Vodacom Consumer Website Team