1 reviews | Active since Nov 2015
STILL NO ANSWER ON THE BELOW !!!
STILL NO ANSWER ON THE BELOW !!!<br> I can not use my cell number because of this.... please assist...<br> I can still not get hold of your porting department!!!!<br> <br> I tried to port to Vodacom in September and cancelled the port. I am currently a MTN customer.<br> ever since the cancellation of the port I cannot receive any calls or sms's from VODACOM numbers.<br> I receive calls from all the other networks.<br> I have been trying since September for Vodacom to sort out my line and I am not getting any service.<br> I did phone MTN, they have sent numerous emails to Vodacom, and tried to help from their side, still no response from Vodacom.<br> I tried to phone Vodacom porting department myself but was unable to get through.<br> I phoned Vodacom customer care and they just bluntly said they cannot help as I am not a Vodacom client.<br> Obviously the fault is on Vodacom's side and I am very unhappy that I cannot receive calls from their network.<br> Please sort it out ASAP as it is over a month now !!!
I'm terribly sorry to hear of the bad service you received.
Please note that a consultant will make contact with you in due course to assist with your complaint.
Regards
Consumer Website Team
I'm terribly sorry to hear of the bad service you received.
Please note that a consultant will make contact with you in due course to assist with your complaint.
Regards
Consumer Website Team
