JT
Jp T

1 reviews | Active since Sept 2019

24 Dec 2019, 22:25

Still no answer from vodacom

Only feedback from Vodacom "Kindly be advised that a consultant will make contact with you in due course to assist with your query."

Still no call to fix the problem.

Seems like when i pay my account no problem.

I pay for a service that I do not receive when I stop paying it will reflect bad on my account but it does not reflect bad on Vodacom when they do not give me the service that I am paying for.

Thank you for the one consultant that phones everyday to help unlock my account it is really appreciated.

Problem can still be until next week Tuesday. So I will need to phone in everyday to unlock my account that is payed up in full but Vodacom has a problem on their side.

ZERO STARS VODACOM

0
Replies (1)
Vodacom
Vodacom's reply25 Dec 2019, 10:38
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team 

Best regards,