1 reviews | Active since Dec 2013
Still no answer
<p>So a month ago I put on a review where I complained about an account dispute and oh were they quick to call me. I had a conversation with the oke that phoned me and I was told they will get back to me. Today a month later I phoned their call centre to ask what the hell is going on with my query. I got transfered 4 times and then the last person I spoke to ended my call while I was still speaking and I got transfered to the after call survey. I then went to the closest vodashop and was told I have to speak to the legal department. Tried to phone said legal department but my call keeps getting dropped. I have received bad service in my life but this is by far the worst.</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
