Still no action or service from Vodacom
<p>I have been struggling with Vodacom for 13 days now. Every morning I have to call in to get my numbers un blocked. I have complaint to Supervisors team leaders how many times, Vodacom just doesn't get back to me. My primary number on my acoount is still locked and they say it takes 7-14 days. Why must I pay my account when this is what happens? Apperently I reached my account credit limit, wich according to Vodacom is R2800. My entire account does not go over R1600, all topup numbers? So how can I reach my cap of R2800. Probebly won't even get a responce back from them casue as long as my account is paid they don't care.....</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
