Still haven't contacted me. Terrible service, horrible.

So, still haven't been phoned regarding my complaint. Big surprise.

Let me guess, Vodacom:

Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team

Right?