Still have resolved my problem with regard to my voicemail

<p>Dear Vodacom. I refer to my previous complaint left on Hello Peter (30 March 2017), as well as to my call to your call centre on 31 March 2017. I requested that the extended absence greeting that I recorded be deleted from my voicemail so that I can record a new message (I cannot delete or remove the current absence recording). To date it hasn't been deleted. The only thing that Vodacom did was reset my password. I also sent a NO message on Sunday (2 April 2017) to the SMS I received from Vodacom asking whether my problem has been resolved. I have not been contacted by Vodacom as yet and it is 4 days later. May I please request that you remove the absence greeting from my voicemail (not my normal greeting) so that I can record a new greeting.</p>