CR
Catherine R

1 reviews | Active since Mar 2014

08 Dec 2015, 10:06

Still have not received invoive from June

I changed from contract to prepaid beginning of August and required my itemised billing reports, which I paid an extra fee every month to receive whilst I was on contract.<br> <br> I require that information so that my company can reimburse me. However, I STILL have not received this in the post and I have been to multiple Vodacom stores, who cannot assist, spoken to multiple people over the phone who also just tell me they can't help.<br> <br> I have PAID for that information, and view it as Vodacom *****ing from me if they are not willing to send it through to me.<br> <br> This is why I changed to prepaid so I wouldn't be tied down to them, they have given me multiple problems in the past!!!

0
Replies (1)
Vodacom
Vodacom's reply08 Dec 2015, 10:43
Official
Hello Catherine2280,

Thank you making us aware of your complaint

Please note that a consultant will make contact with you in due course to assist with your query.

Regards
Consumer Website Team