CR
Catherine R
1 reviews | Active since Mar 2014
08 Dec 2015, 10:06
Still have not received invoive from June
I changed from contract to prepaid beginning of August and required my itemised billing reports, which I paid an extra fee every month to receive whilst I was on contract.<br> <br> I require that information so that my company can reimburse me. However, I STILL have not received this in the post and I have been to multiple Vodacom stores, who cannot assist, spoken to multiple people over the phone who also just tell me they can't help.<br> <br> I have PAID for that information, and view it as Vodacom *****ing from me if they are not willing to send it through to me.<br> <br> This is why I changed to prepaid so I wouldn't be tied down to them, they have given me multiple problems in the past!!!
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Replies (1)Vodacom's replyOfficial
08 Dec 2015, 10:43Hello Catherine2280,
Thank you making us aware of your complaint
Please note that a consultant will make contact with you in due course to assist with your query.
Regards
Consumer Website Team
Thank you making us aware of your complaint
Please note that a consultant will make contact with you in due course to assist with your query.
Regards
Consumer Website Team
Vodacom's reply08 Dec 2015, 10:43
Official
Hello Catherine2280,
Thank you making us aware of your complaint
Please note that a consultant will make contact with you in due course to assist with your query.
Regards
Consumer Website Team
Thank you making us aware of your complaint
Please note that a consultant will make contact with you in due course to assist with your query.
Regards
Consumer Website Team
