1 reviews | Active since Jun 2015
STILL have a WiFi and STILL no response
This is not my 2nd review to vodacom in 1 week. After Vodacom saying they will contact me on my first review, they have not. So i switch my WiFi on this morning to see if it is working and Vodacom has just avoided contacting me, but guess what, I still have an issue with my WiFi. The longer Vodacom takes to resolve this the more Data Vodacom will be owing me, as i am still paying more than required and ahead of time and they fail to sort out my issue which restricts me using MY data.
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Good Day,
Kindly note that we have received your posting.
We have noticed an earlier (related) posting that has not yet been resolved and to which priority will be given.
Regards,
UW
Good Day,
Kindly note that we have received your posting.
We have noticed an earlier (related) posting that has not yet been resolved and to which priority will be given.
Regards,
UW