Still hand the customer **** service.

<p>To cut a long story short, Vodacom do not want to assist me in fixing or replacing my device when the issue what not with me. The device they gve was faulty and they know it. What's worse is that they'll make you run around, waste your time and still do not give a satisfactory response or a way forward. Why do I have to call them every day to ask about the status of the repair or what is happening with the device?? Worst is that the problem is an internal problem with the phone. The replacement IPhone 6 Plus that they gave to me has touch disease and must have gone in for a similar issue when they had received it. There is not one scratch on the screen but it isnt responsive and doesnt work. Ithink it's high time customers stand up and fight against this ruthless and unacceptable service from such providers. Why should i be a loyal customer and pay diligently when I can even use my phone for the rest of the month because they do not wish to assist me. Are they going to credit me for the period I didnt have my phone??? You bet not, but if I am a month overdue( Which I have NEVER been), they want to cry for their money!!! I give up with these guys. They are the absolute worst servoce provider.</p>