Still going

Hello

I am still trying to cancel my subscription, but they just keep pushing back, sending me bills and refusing to cancel. Vodacom has not sent me a notification that my subscription date was to end as per the consumer protection act and I had to contact them to ask when it is supposed to end.

I have provided all the information that they want and now they just repeat themselves.

I have sent them all correspondance, they have automatically extended the subscription without my approval and demand payment. After the contract expiration date, they even sent me a premature cancellation form to sign.

I'm stuck.