Still down

Item: Vodacom
Rating: 1
Author: Fortune M

Still down and no assistance

Helpful (0)

Replies (2)

Vodacom's replyOfficial

14 Nov 2023, 07:39

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via WhatsApp to request your personal details.

Regards,

Vodacom Consumer Website Team

Best regards,

Vodacom's reply14 Nov 2023, 07:39

Official

Best regards,

Vodacom's replyOfficial

21 Nov 2023, 11:14

Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. Kindly be advised that we were not able to reach you on a couple of occasions.

Our records indicate that the fibre has been restored. Regards Vodacom Consumer Website Team

Best regards,

Vodacom's reply21 Nov 2023, 11:14

Official

Best regards,

Still down

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