TE
TJ E

1 reviews | Active since Feb 2010

04 Nov 2019, 21:20

Still does not care !

Lodged a complaint on hellopeter, was promised feedback, 2weeks later and still nothing ? They really seem to not care about damaging your property!

0
Replies (4)
Vodacom
Vodacom's reply05 Nov 2019, 06:53
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team 

Best regards,

TE
TJ E's update09 Nov 2019, 17:50
Reviewer Update
Still waiting!?
Vodacom
Vodacom's reply12 Nov 2019, 13:04
Official
Good day  We are sorry to hear of the circumstances under which your posting has reached us and we do apologize for the inconvenience caused.  Our records indicate that your query is currently in hand with our Hellopeter Team. Kindly allow our team to investigate and resolve your query.  We apologize for the inconvenience and appreciate your patience.  Vodacom Consumer Website Team

Best regards,

Vodacom
Vodacom's reply12 Nov 2019, 13:11
Official
Good day  We are sorry to hear of the circumstances under which your posting has reached us and we do apologize for the inconvenience caused.  Our records indicate that your query is currently in hand with our Hellopeter Team. Kindly allow our team to investigate and resolve your query.  We apologize for the inconvenience and appreciate your patience.  Vodacom Consumer Website Team 

Best regards,