Still dissapointed with vodacom

Item: Vodacom
Rating: 1
Author: Brenda T

On the 2 October (a week ago today) I wrote a review about my husbands vodacom account that we had canceled and 3 months later receiving a bill for R110 000. Clearly this is ***** and despite numerous requests vodacom have refused to give him an itemized billing for this amount, or to entertain any kind of credit for what is obviously a ********** charge. Please please can someone help )-: no one is getting back to him regarding this. CAN SOMEONE FROM VODACOM PLEASE CALL HIM AND HELP HIM PLEASE it feels like everyone is avoiding him)-:

Helpful (0)

Replies (2)

Vodacom's replyOfficial

09 Oct 2018, 14:40

Dear Customer,

Thank you for making us aware of your query.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via WhatsApp to request your personal details

Regards,

Vodacom Consumer Website Team

Vodacom's reply09 Oct 2018, 14:40

Official

Dear Customer,

Thank you for making us aware of your query.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via WhatsApp to request your personal details

Regards,

Vodacom Consumer Website Team

Brenda T's updateReviewer Update

10 Oct 2018, 14:34

NO ONE HAS MADE THE EFFORT TO CONTACT US ..... INSTEAD WE JUST GET SMS FROM VODACOM SAYING WE STILL LIABLE FOR PAYMENT ...... CAN SOMEONE HELP US PLEASE THIS IS *****

Brenda T's update10 Oct 2018, 14:34

Reviewer Update

NO ONE HAS MADE THE EFFORT TO CONTACT US ..... INSTEAD WE JUST GET SMS FROM VODACOM SAYING WE STILL LIABLE FOR PAYMENT ...... CAN SOMEONE HELP US PLEASE THIS IS *****