WS
Wayne S
1 reviews | Active since Sept 2010
10 Aug 2024, 10:11
Still debiting my account
Unacceptable Vodacom, my contract has been cancelled in May, and you still debiting my account, and then still have the audacity to log my account in arrears???
Please stop debiting my account, and reverse the arrears listing in my credit profile.
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Replies (1)
Vodacom's replyOfficial
11 Aug 2024, 18:56Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply11 Aug 2024, 18:56
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team