1 reviews | Active since Dec 2014
Still debiting my account
<p>My contract expired end of March and I was offered to proceed with another deal however I declined and advised I would like to cancel. The agent I spoke to then confirmed everything is done and I won’t receive another bill. I called back a week later just to confirm the same again as I have heard many people complaining that they are still being debited after canceling. I was once again assured that I will never again receive a bill. Now yet again my account has been debited after I made sure twice this will not be done.</p> <p>Vodacom are you just continuing to debit someone’s account out of blatant disregard or are your systems and employees just *********** to handle a simple request. I want feedback and my money back!</p> <p> </p> <p>Worst service provider in SA, you dont even deserve the 1 star on this rating</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
SA
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
SA
