RD
Ralph D

1 reviews | Active since Jul 2010

18 Sept 2015, 11:40

Still cheating long time cutomers

Having bought data on one of my data number for at least the past 3 years, now suddenly I cannot do it anymore and have to purchase airtime first and then transfer data from one number to the next.<br> Not only is this at least twice the cost for half the data but has a long drawn out process attached to it.<br> I had to spend at least an hour on the phone to try solve the matter and after having been put through to various departments was told to phone back in 24 hours time if the problem is not resolved.<br> THE PROBLEM IS NOT RESOLVED AND I AM GOING TO BE CHARGED R2.00 PER MEGABITE IN STEAD OF R0.078 PER MEGABITE.

0
Replies (1)
Vodacom
Vodacom's reply18 Sept 2015, 13:53
Official
Hello Ralph Dell,

Thank you for raising your complaint with our team.

A consultant will be in touch with you soonest.

Regards,
Consumer Website Team