VN
Vimal N

1 reviews | Active since Jul 2011

12 Dec 2016, 18:07

STILL CANT MAKE A CALL WITHOUT BEING DROPPED OR CUT

<p>Its been 3 months and still no one at VODACOM know what the problem is. I called their technical and network departments without getting anywhere. It takes forever to eventually get through to them in the first place!</p> <p>Every time I receive or make calls it either drops after a few seconds or continuously cuts as I am speaking!</p> <p>PLEASE FIX THIS AS I AM PAYING FOR A SERVICE THAT IS NOT BEING RENDERED. </p>

0
Replies (1)
Vodacom
Vodacom's reply13 Dec 2016, 07:20
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team