RB
Rob B

1 reviews | Active since Jul 2011

22 Sept 2016, 10:44

Still cannot access my invoices, months later

<p>I am still not able to access my invoices online via vodacom.co.za and in addition, my invoices are NOT being emailed to me on a monthly basis. Please see previous reviews for details. I have complained, I have spoken, I have sent in screenshots. Nothing. No action. Still an unresolved bug in the vodacom.co.za web app. Please fix vodacom.co.za so that I get my invoices and so that I can login and download them.</p>

0
Replies (1)
Vodacom
Vodacom's reply22 Sept 2016, 10:47
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team