1 reviews | Active since Apr 2017
Still Can't Get It Right
<p>So on the 14th April sent the below to Vodacom:</p> <p>Yesterday I received another SMS from Vodacom with a link to http://now.vodacom.co.za/about</p> <p>I have in the past on numerous instances instructed Vodacom to cease with their spamming. I have not given consent for this number to be used as a marketing tool nor do I want to be informed about "deals".</p> <p> When I have called vodacom was told to SMS the following to stop any future SMS's</p> <p>SMS "STOP" to 31118</p> <p>SMS "STOP ALL" to 30333</p> <p>And yet the SPAM keeps being sent.</p> <p> </p> <p>Please cease with this harassment.</p> <p> </p> <p>Highly flustrated!!</p> <p> </p> <p><br />I got the following reply from Vodacom on the 15th April:</p> <p>Official business reply:<br />Dear Customer,</p> <p>We are currently investigating this matter and will update you regarding.</p> <p>Please accept our sincere apology for any inconvenience caused.</p> <p>Kind regards</p> <p>Vodacom Consumer Websites</p> <p> </p> <p><br />As SO we wait for them to grace us with their FEEDBACK. Never mind the repeated inconvenience and time wasted on following up on them again!!!!!!</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
