Still can't buy data !
Further to my earlier report on Hellopeter, I received a call from Vodacom on 25 October apologising that I could not purchase an additional data bundle but they increased my data availability with a free 1GB. Promised that problem would be resolved within a day or two. Again tried this morning to purchase data bundle as only 2MB left - system STILL says I am not the main account holder and will not let me purchase a small bundle to tide me over.
Helpful (0)
Replies (1)0
Replies (1)
Vodacom's replyOfficial
01 Nov 2015, 19:24Hello Mokaikai,
Thank you for taking the time to voice your concern about the level of service received.
A consultant will make contact with you in due course to assist with your query.
Kind regards
Mrs K
Vodacom Consumer Website Team
Thank you for taking the time to voice your concern about the level of service received.
A consultant will make contact with you in due course to assist with your query.
Kind regards
Mrs K
Vodacom Consumer Website Team
Vodacom's reply01 Nov 2015, 19:24
Official
Hello Mokaikai,
Thank you for taking the time to voice your concern about the level of service received.
A consultant will make contact with you in due course to assist with your query.
Kind regards
Mrs K
Vodacom Consumer Website Team
Thank you for taking the time to voice your concern about the level of service received.
A consultant will make contact with you in due course to assist with your query.
Kind regards
Mrs K
Vodacom Consumer Website Team