Still blocking Customers lines for no reason!!!

<p>Since Thursday the 01-09-2016 every night around 19:10 Vodacom Soft blocks my and my wifes cellphone numbers. (Can't make or receivea call, No sms or any Data conection) !!! </p> <p> </p> <p>Every night i have to spend 45-55min with a customer service agent to unblock it!!!</p> <p>Only to have it block the next night!</p> <p> </p> <p>And vodacom still has not even responded to my 1st Hello Peter complaint or even phoned me back with there ref: 1- ********** 665 that was log.</p> <p> </p>