JP
Jacques P

1 reviews | Active since Jun 2015

22 Jul 2015, 08:05

Still billing me for cancelled services

I requested that all content services on my account be cancelled in May. I had to phone and e-mail them at least 4 times to get it cancelled and eventually they refunded me, although not the correct amount. But nobody expects them to get their maths right, hey.<br> <br> Now in July they again started charging me for content services... It is supposed to be CANCELLED...<br> <br> Really starting to wonder if they will ever get it right...

0
Replies (1)
Vodacom
Vodacom's reply23 Jul 2015, 11:40
Official
Hello jake82,

We do thank you for the posting.

The matter has been referred to a senior consultant.

Kind regards
Vodacom Consumer Website