1 reviews | Active since Jun 2013
still billing me for a contrat that was cancelled
My wife and I have been battling to cancel her contract on her Samsung tablet for a while now.<br> We have made numerous efforts to do so<br> Several phone calls to the call centre who are useless they refer you to a vodashop<br> as we were told \this type of contract cant be cancelled over the phone\".<br> Personally gone to the vodashop in sandton who first told us to call the call centre.<br> Email to customercare who don't even reply<br> I have even tried the online chat facility ,who referred me back to the call centre.<br> <br> Now we get an email invoice stating that she is now on a 24 month 2 gig contract.<br> please cancel the line and this ******** contract & get out of our lives<br> My cellphone have been with Vodacom for about 15 years but I am now hell bent on<br> moving my account from Vodacom as well"
We would like to apologise for any inconvenience caused.
We will be in contact with you in order to address this matter.
Kind regards
Consumer Website Team
We would like to apologise for any inconvenience caused.
We will be in contact with you in order to address this matter.
Kind regards
Consumer Website Team
