CM
Craig M

1 reviews | Active since Mar 2009

30 May 2017, 14:57

Still billing me even after I posted them

<p>I cancelled all my contracts with Vodacom months ago and still getting billed. The irony of this is that I logged a complaint on them for this a couple of months ago and still they are billing me. this just shows the ******* are incopetent and cealrly rob people. I am glad I moved over to MTN. I advise everyone not to deal with them as they have shown no regard for my initial request then compliant againts them on the forum and I guess i will continue to get billed unless I post on all forums and try to see who the ombardsman for them is.</p> <p>My ID ********** 211084 - close all the accounts what else must I do for you to stop billing me and I guess I will never get my monety backi from them.</p>

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Replies (1)
Vodacom
Vodacom's reply30 May 2017, 15:38
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team