1 reviews | Active since Jul 2011
STILL BILLING ME A YEAR AFTER I CANCELLED!!
Last year this time I chose to switch to MTN due to poor service and high billing from Vodacom. <br> <br> In early January 2015 I ran around after Vodacom to attend to the closure of my account which was not an easy exercise. <br> <br> After I had cancelled my contract, I was told one more payment would go off my account at the end of January 2015. Which it did, whereafter I placed a stop order on my account. <br> <br> On 26 January 2016 I received a \warning"letter requesting urgent payment of an account from a year ago and threatening disconnection. I cancelled my contract so I didn't have to deal with Vodacom and their useless call centres. Now I find myself fighting with you again! <br> <br> Today my attempt at calling the call centre proved that there is no change in your service"
Thank you for your posting.
Your enquiry will be investigated and further feedback will be provided in due course.
Kind regards
Vodacom Consumer Website Team
Thank you for your posting.
Your enquiry will be investigated and further feedback will be provided in due course.
Kind regards
Vodacom Consumer Website Team
