Still Billing Me

<p>Cell phone number ********** 792 </p> <p>Account number NM ********** 8</p> <p>On the 28th of May 2016 I went into the Vodacom store to close my contract. I filled in the paper Work and signed (I have copies of everything) my reason for closing the account was '' don't need contact, but want to keep my number on prepaid''</p> <p>A month later they still billed me! I went in again - the guy who helped me gave some **** excuse saying ''sorry the paper Work wasn't loaded - we'll have to reload it'' firstly - that's not my problem! Anyway. Have the paper Work in AGAIN... It is now November and Vodacom is still billing me! Please stop billing this account and refund my money! I pay R110 every month on an account that was meant to be closed 5 months ago. Please refund my R550 asap! It is not my fault that Vodacom didn't do their job right on the 28th of May!!! Please contact me on ********** 333 to sort this out!</p>