Still billing for cancelled contract, I'm even being sent to the lawyers

Item: Vodacom
Rating: 1
Author: Sthembiso M

I cancelled my contract in Jan/Feb

I'm still getting billed for it today (July) and I decided to reverse money taken from me ,I get no assistance when I call and I'm being threatened with legal action

SOME PLEASE SORT THIS OUT NOW!, I'M FED UP

Helpful (0)

Replies (1)

Vodacom's replyOfficial

14 Jul 2021, 13:31

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team

Vodacom's reply14 Jul 2021, 13:31

Official