PW
Paul W
1 reviews | Active since Jan 2014
29 Jun 2023, 11:16
STILL BEING OVERCHARGED ON BY BILLS
You have sent me an email saying you made a billing error on my last invoice and it would be corrected. However I see on my latest bill so far you are still overcharging me. All four of my contracts are showing price increases and I was not warned or notified about these increases. This is *******. Please will someone contact me to explain what is going on with this nonsense. This is extremely frustrating and very unprofessional.
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Vodacom's replyOfficial
29 Jun 2023, 12:08 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply29 Jun 2023, 12:08
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team