DF
Deepak F
1 reviews | Active since Aug 2017
03 Aug 2021, 08:57
still being debited for a Vodacom contract I cancelled
I have cancelled my vodacom contract, in June 2021 but I'm still being debited for it. ***. Not very nice, since I spent over 2 hours on the phone trying to cancel it :(
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Replies (2)
Vodacom's replyOfficial
03 Aug 2021, 12:06Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply03 Aug 2021, 12:06
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
DF
Deepak F's updateReviewer Update
13 Aug 2021, 13:45Thanks for contacting me and refunding my money. Much appreciated.
DF
Deepak F's update13 Aug 2021, 13:45
Reviewer Update
Thanks for contacting me and refunding my money. Much appreciated.