Still being charged incorrectly

<p>In November 2016, I noticed that I was being charged too much and realised that it was due to ********** activity on one of my Vodacom contracts which I reported. The case was investigated and confirmed to be **********. Despite this, I am still being charged too much every month. I have tried numerous times to go the Vodacom customer service to get this sorted out, but have had no success. I am being charged about R900 more than I should each month. Just this month I see that I am being charged even more now and have yet to discover why. Not only does Vodacom now owe me thousands, I am obviously not getting any interest on any of this money that they now owe! I am at a loss as to how to get this sorted out now.</p>