SS
Samukelisiwe S

1 reviews | Active since Jun 2011

22 Mar 2017, 07:23

Still being charged for contract that expired 2016 Nov

<p>Every month I need to call vodacom as I am still being charged for contract that ended Nov 2016 , what else must i do to get this account closed. My nr is now prepaid I dont understand what is the R108 mnthly charge for. I want my money back and this account closed today. Contact me on ***. Vodacom is the worst company ever.</p>

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Replies (1)
Vodacom
Vodacom's reply22 Mar 2017, 07:57
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team