STILL BEING CHARGED FOR CONTRACT ALTHOUGH SIM IS PAY AS YOU GO

My Wifi contract came to an end about 8 months ago. I cancelled the contract and was told I owed R780 which I paid immediately. I did not owe this money and I only paid it to get rid of my vodacom contract. I have an email from Vodacom stating that my contract was cancelled and was now a prepaid. This month I bought a data bundle for this prepaid wifi and I thought all was in order.

Now I have been sent an account stating that I now owe another R206 for a contract which does not exist.

I am changing all my cell phone contracts to Pre Paid as I have had endless trouble with Vodacom Accounts but it seems even if your accounts are pre paid they still charge you for an account. It is very difficult and unpleasant to deal with Vodacom Accounts.

This is the 2nd time I have had to go to Hello Peter about this account in 2 months as it seems this is the only way to force Vodacom to help you.