Still being charged for a cancelled contract - 3 months later!

<p>In May 2016, I called your contract retentions department to cancel a contract that was due to expire in June. I was told by the undertrained consultant that my contract will be cancelled. Since then I have been continously charged for this contract!!</p> <p> </p> <p> I called the call centre again in August and the oeprator saw the mistake and said that I will be refunded in 48 hours. A week later, after no refund I call back, only to hear that it takes 7 working days. Now at the end of August, I am charged again!!! </p> <p> </p> <p>What the hell is going on Vodacom? Everytime I call the contracts retention department they are unable to fix the problem or tell m e when I am going to get my refund. I have wasted countless hours on the phone with your useless agents!! I am to the point where I am prepared to sue Vodacom for *****ING my money!!</p> <p> </p> <p>Fix this now!!!</p>