aS
ashish S

1 reviews | Active since Jan 2016

02 Mar 2018, 15:02

Still being charged exorbitantly after terminatating my contract

Yet again Vodacom does not fail to amaze me how truely *********** they really are. Still being charged monthly for my contract which I terminated in December. This contract was paid well in advance vodacom. You should not rob your customers. I cannot even get through your automatated customer service.

0
Replies (1)
Vodacom
Vodacom's reply02 Mar 2018, 15:13
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details.

Regards,
Vodacom Consumer Website Team