1 reviews | Active since Apr 2012
Still being charged after end of contract
<p>I moved out of South Africa in January 2016, having a phone and data contract. I requested for both contracts to be cancelled when the contract would end (February 2016 and May 2016 respectively), however I was still being charged in July for the data contract. I have not even used these services and want to be reimbursed for the months charged after the contract ended.</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team