1 reviews | Active since May 2016

11 Feb 2018, 23:37

Still being billed!!! No response!!

Why am I still getting statements?!?!?! Being billed?!?!?! Charged R27.27?!?!?! Receiving statements?!?!?! I have settled all acounts more than 3 months ago!!!!

0
Replies (3)
Vodacom
Vodacom's reply12 Feb 2018, 06:29
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

's update13 Feb 2018, 15:02
Reviewer Update
I am still waiting!!
Vodacom
Vodacom's reply14 Feb 2018, 09:14
Official

Good Day Melissa,

Thank you for taking the time to voice your enquiry. Kindly note that feedback will be provided on REF:EC-1J56-3U41AF.

Regards
RO