GVDM
Gerrie Van Der Merwe
1 reviews | Active since Nov 2019
25 Nov 2019, 23:18
Still being billed for extra handset six months after upgrade.
Cellphone contract upgraded in June 2019. I have just been billed for an extra handset for the sixth month after the upgrade. After numerous emails to all relevant email addresses, al I have received in responce so far has been auto replies...
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Vodacom's replyOfficial
26 Nov 2019, 07:05Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards,Vodacom Consumer Website Team
Vodacom's reply26 Nov 2019, 07:05
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards,Vodacom Consumer Website Team