ZK
Ziyad K
1 reviews | Active since Jul 2016
02 Feb 2023, 10:29
Still being billed for cancelled contract
Following on my previous Hellopeter post, Vodacom acknowledged that they have not terminated the contract due to their error and will refund me for two months.
Instead they have charged me for a third month!
Fix this and refund me the three months
Helpful (0)
Replies (2)0
Replies (2)
Vodacom's replyOfficial
02 Feb 2023, 12:06Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply02 Feb 2023, 12:06
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
ZK
Ziyad K's updateReviewer Update
01 Mar 2023, 11:06THIS HAS STILL NOT BEEN ADDRESSED! REFUND ME IMMEDIATELY! STUPID DAMN *********** IDIOTS!
ZK
Ziyad K's update01 Mar 2023, 11:06
Reviewer Update
THIS HAS STILL NOT BEEN ADDRESSED! REFUND ME IMMEDIATELY! STUPID DAMN *********** IDIOTS!